Frequently Asked Questions

There is a lot of things I can help you with. Here are some of the most frequently asked questions. If you don’t find your answer, don’t hesitate to contact me.

1) Can you fix my website errors?

Plausibly yes. 80% of the errors I encounter are recurrent/recurring. I should be capable/able to locate the issue(s) rapidly. Then I will be able to tell you how much time I need to fix the problems, and prevent them to happen in the future.

2) My site have been hacked, can you help me?

Yes, I fixed many hacked websites in the past. Most of the time, I will be able to recover your website without losing any data or information. In some cases, severe/serious hack can prevent recovery of your data. Worst case scenario, I will still be able to clean everything, but we might need to start your website again from the beginning (unless you have a backup on your computer).

3) My website is really slow, how can I make it faster?

Well, it depends on the causes/origin. I use many tools that help me diagnose and understand the source of the slowness/sluggishness. After what I can take the appropriate actions. Most of the time, a few simple actions and best practices will make a big difference. If this is not enough, we can plan extra steps/work.

4) My site is not secure/secured, can you male my website HTTPS (SSL)?

Yes. And there is a big chance that you won’t have to pay extra for the SSL certificate (most hosting companies are now offering free SSL certificate (like let’s encrypt).

5) I want a social page for my business (Facebook / Google / Yelp)

This is a good idea. I can help you create a web presence on most social media and search engines. With my experience you will avoid common mistakes like choosing a wrong page type or name that could be hard to change in the future. I am also a photographer and can provide you pictures for your business.

6) I would like to advertise on Google (or Facebook, Twitter)

I can help you to build your first campaign and run your ads on most of the advertising platforms. You want/need someone experienced with online advertisement because/considering it/this is really easy to spend too much on the wrong audience and settings. I will make sure you lower your prospect/customer cost acquisition at the bare minimum.

7) I want to change the colors or the design of my website.

Great, refreshing/replenish/revive a website is a good idea to match the latest trends and guidelines/modes. You want to look modern and professional. Most of the time these changes are small and easy to do. I will look into your website and tell you how much time I need, before you make your final decision.

8) I don’t have a website yet but want you to help me create one.

Perfect, I have more than 10 years of experience creating websites. I can assist you decide the direction you’re heading/aimed to. Do you want a single page website, or a bigger one? Do you need a blog section? Do you want to sell products and have an E-commerce website? We will discuss each of your needs during our first interview and put a plan on paper.

9) English or French?

I can help you in both English and French. Website localization is important, and there are a few factors to take into account. For example you need to let Google know about your chosen language and adjust some settings accordingly in order to help search engines understand and boost your SEO. Another example is to host your website as close as possible as your customers. I can host your website on my servers in the U.S. or in France, or any other country if required so.

10) I want a Interner address (Domain name) but don’t know how it works

I know a lot about domains, and this is really easy to get one that represent you or your business. There are a few restrictions for some TLDs (Top Level Domains), and I can help you.